The security camera they offer is not a pan tilt camera. Meaning, users cannot turn it right and left using a smartphone. Their door sensors and motion sensors have a small red light indicator that will light up if triggered. The control panel is touchscreen and functions much like a tablet. Motion detectors, door and window sensors along with their unique touchscreen control panel compare it to Vivint sky here. Must pay out of pocket for most advanced equipment cameras, smart thermostat. My experience was totally unacceptable, I visit family in another state often and I relied on my home security . Just this past summer when there where repeated storms, my system failed me what makes it even worse I was never alerted!I just happen to check my home security as like I would normally do low and be it wasn't working!I called Comcast they were able to check and see how long it was down!Go figure!Keep in mind I'm over 600 miles are so away from home, and I wasn't returning for another week!Comcast tells me that I needed to be home to reset it!Well not able to return home to a week later , I'm left with my home unprotected!Paying almost $2,220. 00 year for the bundle they I had to have to get home security!I had only one option and was to mail my key to a friend so that they could enter
my home and secure it!It just wasn't worth the problems that I was experiencing I shared this issue there were plenty more!Today I called ADT !I'm going to take a Hugh loss with breaking contracts!Not to mention Comcast reporting to the credit Bureau!So hopefully when they are paid off I'll have the peace of mind that I need looking for a more reliable security company!Not I cable
company!Been with Comcast since 2012. Comcast came and installed my XFINITY alarm system today and I have to say I am very impressed!The price will never change in 3 years and the equipment and installation were both free. With my particular deal, I can even cancel the alarm service anytime with no fees, as long as I keep internet or tv.