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00, depending on Cox market are additional. Regular rates apply after promotional period, if any. Availability of On Demand?programming is based on the channels included in digital cable subscription package. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Service may require credit approval. Additional charges apply for premium services, TV Paks, extra TVs connected to Cox Contour TV service, PPV events, sports packages and On Demand titles. Not all services and features available everywhere. A credit check and/or deposit may be required. Additional fees and other restrictions may apply. Netflix streaming subscription and Cox High Speed Internet required to access Netflix through Contour.

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A service without a long term contract was the most appealing to this group, with other features such as the ability to monitor a system using a smartphone or one that includes control of the thermostat scoring between 23 percent and 29 percent. Most alarming is that half of those without systems just aren’t interested — today or under any offered conditions. This creates added importance to maintaining existing customers, and Parks Associates research shows these customers largely value price savings. When those who terminated service in the past year were asked the reason for terminating their service, 36 percent said they didn’t feel the service was worth what they were paying for it. This is why smart home kit vendors offering self monitoring have the potential to grow more quickly by addressing the needs of non traditional security customers. These customers are increasingly interested in home control and potentially security but not in professional monitoring fees.