”Staying current is top of mind for most manufacturers, but with so much outside of the industry competition, it is even more critical for residential security
manufacturers and their dealers. “That is what guides our product development going forward,” NAPCO's Jorge Hevia says. “We want to leverage those ecosystems that exist out there with the Internet and smartphones and everything that is already in place and still come out with products that keep our professional installers relevant. We have seen a lot in 2016 with DIY and other direct to consumer models. What we are going to concentrate on is enhancing professional security or connected home experience. ”From voice to video, the “it” technology of the moment has a positive effect on dealers, says Greg Blackett, of Tyco Security Products. “A lot of these products drive interest in security. There
is an opportunity there in the form of reaching a customer that hasn’t had security before by delivering new products. Maybe they will start with a point product but then possibly migrate to a more secure, professional solution. Those are the types of things that will help us…. As an industry we are doing good work making sure products can connect in a meaningful way.